AMPLIFIED: Un-BPOed: Gavin, Sharma, Avinash, Rana, Chelsea, Fitzroy, or Stefan.

In the four decades as a mentor, guide, and "ginnygog" encourager / leader of A-QuEST, I have had the awesome privilege of nurturing some of the brightest young minds in Jamaica, CARICOM, and occasionally even Brazil, Haiti, Sri Lanka, and The Emirates. This journey has given me both immense pride and profound heartbreak—the former, when students ascended to the heights of innovation and excellence; the latter, when their potential is siphoned into the churning machinery of Business Process Outsourcing (BPO).

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