Failure can be an expensive tutor, but sometimes an excellent one. Ours drove me to spend considerable time examining why our venture did not succeed and, thereafter, to study tourism—not as a triumphant hotelier dispensing wisdom from some Olympian height, but as a chastened and intensely interested outside observer trying to understand how this enormous global industry actually works. Who owns what? Who controls what? Where does the tourist dollar enter?... Read More Onl